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We are real people, and we are here to help!  Please call us at 859-335-0600 if you are having any sort of technical difficulty, or have a question about the operation of the site.

Having trouble on your computer at work?

Work computers will often have firewalls and other security that can interphere with logging in or with completing your purchase.  Try at home, on your mobile phone, or call us at 859-335-0600.

It says my card is expired, but it really is not.  What do I do?

Certain cards, such as Am Ex and Discover seem to have this problem more often.  Just call us and we will take your order by phone!

I cannot log on at all.

We can reset your password for you if you cannot log in at all.  Send us an email at info@petesdeals.com and we will reset the password for you.

When I try to buy the deal, I don't see any button or any way to buy!

Some older computers may not be updated to run the most up to date versions of JAVA or other "scripting" programs that control the buttons and other important things on your screen.  Try a different computer, or your mobile phone.